(a) This website with the URL of https://www.novelika.com is operated by us ‘’Pretty Craft’’. We are committed to protecting and respecting your privacy. We do collect your personal information and process your personal data in accordance with the IT Act, 2000 (21 Of 2000) and another national and state laws which relate to the processing of personal data. Please read the following carefully to understand our views and practices regarding your personal data.
(b) We collect your personal information in order to provide and continually improve our product and services.
(d) All partner firms and any third- party working with or for us, and who have access to personal information will be expected to read and comply with the policy. No third party may excess or process sensitive information held by us without having first entered into a confidentiality agreement.
2) HOW COLLECT THE INFORMATION
(a) From you directly or through this site: We may collect the information through the website when you visit. The data we collect depends on the context of your interaction with our website.
(b) Through business interactions : We may collect the information through business interactions with you and your employees.
(c) From other sources : We may receive information through other sources, such as public database; Joint marketing partners; social media platforms; or other third parties such as;
I. Updated delivery address and information from our carrier or other third parties, which we use to correct our records and deliver your next purchase or communication more easily.
II. Information about your interactions with the product and services offered by our subsidiaries.
3) INFORMATION WE COLLECT
(a) We collect primarily to provide better services to all of our customers.
(b) When you visit our site, some information is automatically collected. This may include information such as the operating systems(OS) running on your device, Internet Protocol(IP) address, access times, browse type, and language, and the website you visited before our site. We also collect information about how you use our products and services.
(c) We automatically collect purchase or content use history, which we sometimes aggregate with similar information from other customers to create features such as Best Seller, Top Rated, etc.
(d) The Full Uniform Resource Locators (URL) click stream to, through and from our website (including Date and Time); cookie number; product and content you viewed and searched for ; page response times; downloads errors; length of visits to certain pages; page interaction information (such as scrolling, clicks, and mouse-overs).
(f) Most web browsers are set to accept cookies by default. If you prefer, you can choose set your browser to remove cookies and to reject cookies. If you set your browser to reject cookies, some features will be unavailable. For more information on how to reject cookies, see your browser’s instructions on changing your cookie settings.
(g) By using this Website, you are agreeing that We may advertise your feedback on the website and marketing materials.
(h) We will retain your information as long as we require this to provide you with the goods and services and for such period as mandated by the laws concerned.
(i) If you opt to receive marketing correspondence from us, subscribe to our mailing list or newsletters, enter into any of our competitions or provide us with your details at networking events, we may use your personal data for our legitimate interests in order to provide you with the details about our goods, services, business updates and events.
4) HOW WE USE INFORMATION
a. We use the information we collect primarily to provide, maintain, protect and improve our current products and services.
b. We use the information collected through this website as described in this policy and we may use your information to:
I. Improve our services, Site and how we operate our businesses;
II. Understand and enhance your experience using our Site, products, and services;
III. Personalize our products or services and make recommendations;
IV. Provide and deliver products and services you request;
V. Process, manage, complete, and account for transactions;
VI. Provide customer support and respond to your requests, comments, and inquiries;
VII. Create and manage the online accounts your manage on our Website;
VIII. Send you related information, including conformations, invoices, technical notices, updates, security alerts and support and administrative messages;
IX. Communicate with you about promotions, upcoming events, and news about products and services;
X. We may process your personal information without your knowledge or consent where required by applicable law or regulation for the purposes of verification of identity or for prevention, detection, or investigation, including of cyber incidents, prosecution, and punishment of offences;
XI. Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
5) DATA TRANSFER
a. Information about our users is an important part of our business and we take due care to protect the same.
b. We share your data with your consent or to complete any transaction or provide any product or service you have requested or authorized. We also share data with our affiliates and subsidiaries, with vendors working on our behalf.
c. We may employ other companies and individuals to perform functions on our behalf. The functions include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from the customer lists, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring credit risk, and providing customer service.
e. We release accounts and other personal information when we believe it is appropriate to comply with the law, enforce or apply our conditions of use, and other agreements, protect the rights, property or safety of us, our users or others. This includes exchanging information with other companies and organization for fraud protection and credit risk reduction.
I. Keeping track of items stored in your shopping basket.
II. Conducting research and diagnostics to improve the content, products, and services.
III. Preventing fraudulent activity.
IV. Improve security
b. Our cookies allow you to take advantage of some of our essential features. For instances, if you block or otherwise reject our cookies, you will not able to add items to your shopping basket, proceed to checkout, or use any products or services that require you to sign in.
c. Approved third parties also may set cookies when you interact with our services.
d. Third parties include search engines, providers of measurement and analytics services, social media networks, and advertising companies.
f. You can prevent the storage of cookies by choosing a “disable cookies” option in your browser settings. But this can limit the functionality of our services.
7) DATA SECURITY
a. We take due care to protect customer data. Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to, data. The employees who are dealing with the data have been trained to protect the data from any illegal or unauthorized usage.
b. We work to protect the security of your information during transmission by using Secure Sockets Locker (SSL) software, which encrypts information you input. SSL allows sensitive information such as credit card numbers, UID’s and login credentials to transmit securely.
c. We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling branded credit cards from the major card schemes.
d. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information.
e. We take reasonable steps to help protect your personal information in an effort to prevent the loss, misuse, an d unauthorized access, disclosure alteration and destruction. It is your responsibility to protect your user name and passwords to help prevent anyone accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.
f. It is important for you to protect against unauthorized access to your password, and your computers, devices, and applications. Be sure to sign off when you finish using a shared computer.
g. The information you provide to us is shared on our secure servers. We have implemented secure appropriate physical, technical and organizational measures designed to secure your information against accidental loss and unauthorized access, u
se, alteration, or disclosure. In addition, we limit access to personal data to those employees, agents, contractors, and other third parties that have legitimate business need for such access.
h. Information collected from you will be stored for such period as required to complete the transaction entered into with you or such period as mandated under the applicable laws.
8) LINKS TO THIRD PARTY SITES/APPS
9) SOCIAL NETWORKS PLUGINS
This Website Incorporates plug-ins and/or buttons for social networks, in order to allow easy sharing on your favorite social networks. These plug-ins are programmed so as not to set any cookies when assessing the page to safeguard the privacy of users. Cookies may be set if you make voluntary use of plug-in are governed by the respective privacy policies of the social networks.
10) SHARING OF PERSONAL INFORMATION
a. We do not share your personal data with third parties without your prior consent other than:
I. With third parties who work on our behalf provided such third parties adhere to the data protection principles set out in the IT Act,2000 (21 Of 2000) and other applicable legislation or enter into a written agreement with Us requiring that the third party provide at least the same level of privacy protection as is required by such principals;
II. To comply with the laws or to respond to lawful requests and legal process;
IV. In an emergency, including to protect the personal safety of any person; and
For the purpose of a business deal (or negotiation of a business deals) involving the sale or transfer of all or a part of our business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture, or bankruptcy transaction or proceedings).
If you are under 18, or the age of majority in the jurisdiction on which you reside, you may only use our website with the consent of your parent or legal guardian. In any case, we will not be liable for any cause of action that arose due to non-compliance with this section.
12) YOUR CONSENT
13) YOUR RIGHTS
We take every reasonable step to ensure that your personal information that we process is accurate and, where necessary, kept up to date, and any of your personal information that we process that you inform us is inaccurate (having regard to the purposes for which they are processed) is erased or rectified. You may access, correct, and update your personal information directly through the functionalities provided on the Platform. You may delete certain non- mandatory information by logging into our website and visiting Profile and Setting sections. You can also write to us at the contact information provided below to assist you with these requests.
14) CHANGES TO THIS POLICY
We may change this policy from time to time. If we make any changes to this policy, we will change the “Last Updated” date above. You agree that your continued use of our services after such changes have been published to our services will constitute your acceptance of such revised policy.
a. Following subscription to the newsletter, your e-mail address is used for our advertising purposes until you cancel newsletter again.
Cancellation is possible at any time. The following consent has been expressly granted by you separately, or possibly in the course of an ordering process: (I am accepting to receive newsletter from this website), you may revoke your consent at any time with the future effect. If you no longer want to receive the news letter, then Unsubscribe by clicking on unsubscribe option given in the e-mail footer.
If you have any concern about Privacy or grievances with us, please contact us with a thorough description and we will try to resolve the issue for you
Have a Call Us
Registered Office Address:
Balia, Near Balia Pump House , Balasore, Odisha ,IND 756056
Branch Office Address:
G53/B,Arjangarh, New Delhi, Delhi, IND 110047