website with the URL of https://www.novelika.com
is operated by us ‘’Pretty Craft’’. We are committed to protecting and
respecting your privacy. We do collect your personal information and process
your personal data in accordance with the IT Act, 2000 (21 Of 2000) and another
national and state laws which relate to the processing of personal data. Please
read the following carefully to understand our views and practices regarding
your personal data.
collect your personal information in order to provide and continually improve
our product and services.
are aware of any changes, please review this policy periodically.
partner firms and any third- party working with or for us, and who have access
to personal information will be expected
to read and comply with the policy. No third party may excess or process
sensitive information held by us without having first entered into a confidentiality
2) HOW COLLECT THE INFORMATION
(a) From you
directly or through this site: We may collect the information through the
website when you visit. The data we collect depends on the context of your
interaction with our website.
business interactions : We may collect the information through business
interactions with you and your employees.
other sources : We may receive information through other sources, such as
public database; Joint marketing partners; social media platforms; or other
third parties such as;
delivery address and information from our carrier or other third parties, which
we use to correct our records and deliver your next purchase or communication
Information about your interactions with the
product and services offered by our subsidiaries.
3) INFORMATION WE COLLECT
collect primarily to provide better services to all of our customers.
(b) When you
visit our site, some information is automatically collected. This may include
information such as the operating systems(OS) running on your device, Internet
Protocol(IP) address, access times, browse type, and language, and the website
you visited before our site. We also collect information about how you use our
products and services.
(c) We automatically collect purchase or content use history,
which we sometimes aggregate with similar information from other customers to
create features such as Best Seller, Top Rated, etc.
(d) The Full Uniform Resource Locators (URL) click stream to, through and from our website
(including Date and Time); cookie number;
product and content you viewed and searched for ; page response times;
downloads errors; length of visits to certain pages; page interaction
information (such as scrolling, clicks, and mouse-overs).
(e) We automatically collect information using ‘’Cookies’’.
Cookies are small data files stored on your hard drive. Among other things,
cookies help us to improve our sites, our marketing activities, and your
count visits to our site.
(f) Most web browsers are set to accept cookies by default.
If you prefer, you can choose set your browser to remove cookies and to reject
cookies. If you set your browser to reject cookies, some features will be
unavailable. For more information on how to reject cookies, see your browser’s
instructions on changing your cookie settings.
(g) By using this Website, you are agreeing that We may
advertise your feedback on the website and marketing materials.
(h) We will retain your information as long as we require
this to provide you with the goods and services and for such period as mandated
by the laws concerned.
(i) If you
opt to receive marketing correspondence from us, subscribe to our mailing list
or newsletters, enter into any of our competitions or provide us with your
details at networking events, we may use your personal data for our legitimate
interests in order to provide you with the details about our goods, services,
business updates and events.
4) HOW WE USE INFORMATION
a. We use
the information we collect primarily to provide, maintain, protect and improve
our current products and services.
b. We use
the information collected through this website as described in this policy and
we may use your information to:
our services, Site and how we operate our businesses;
and enhance your experience using our Site, products, and services;
our products or services and make recommendations;
and deliver products and services you request;
manage, complete, and account for transactions;
customer support and respond to your requests, comments, and inquiries;
and manage the online accounts your manage on our Website;
you related information, including conformations, invoices, technical notices,
updates, security alerts and support and administrative messages;
with you about promotions, upcoming events, and news about products and
may process your personal information without your knowledge or consent where
required by applicable law or regulation for the purposes of verification of
identity or for prevention, detection, or investigation, including of cyber
incidents, prosecution, and punishment of offences;
investigate, and deter against fraudulent, unauthorized, or illegal activity.
5) DATA TRANSFER
a. Information about our users is an important part of our
business and we take due care to protect the same.
b. We share your data with your consent or to complete any transaction
or provide any product or service you have requested or authorized. We also
share data with our affiliates and subsidiaries, with vendors working on our
c. We may employ other companies and individuals to perform
functions on our behalf. The functions include fulfilling orders for products
or services, delivering packages, sending postal mail and e-mail, removing
repetitive information from the customer lists, providing marketing assistance,
providing search results and links (including paid listings and links),
processing payments, transmitting content, scoring credit risk, and providing
d. These third-party service providers have access to
personal information needed to perform their functions but may not use it for
other purposes. Further, they must process the personal information in
release accounts and other personal information when we believe it is
appropriate to comply with the law, enforce or apply our conditions of use, and
other agreements, protect the rights, property or safety of us, our users or
others. This includes exchanging information with other companies and
organization for fraud protection and credit risk reduction.
small text files stored on your computer’s main memory. These cookies are
deleted after you close the browser. Other cookies remain on your next visit.
This allows us to improve your access to our site. This helps us to learn more
about your interests, and provides you with essential features and services,
track of items stored in your shopping basket.
research and diagnostics to improve the content, products, and services.
b. Our cookies allow you to take advantage of some of our
essential features. For instances, if you block or otherwise reject our
cookies, you will not able to add items to your shopping basket, proceed to
checkout, or use any products or services that require you to sign in.
c. Approved third parties also may set cookies when you
interact with our services.
d. Third parties include search engines, providers of
measurement and analytics services, social media networks, and advertising
content, including ads relevant to your interests, to measure the effectiveness
of their ads, and to perform services on behalf of Us.
f. You can
prevent the storage of cookies by choosing a “disable cookies” option in your
browser settings. But this can limit the functionality of our services.
7) DATA SECURITY
a. We take due care to protect customer data. Technical
measures are in place to prevent unauthorized or unlawful access to data and
against accidental loss or destruction of, or damage to, data. The employees
who are dealing with the data have been trained to protect the data from any
illegal or unauthorized usage.
b. We work to protect the security of your information during
transmission by using Secure Sockets Locker (SSL) software, which encrypts
information you input. SSL allows sensitive information such as credit card
numbers, UID’s and login credentials to transmit securely.
c. We follow the Payment Card Industry Data Security Standard
(PCI DSS) when handling branded credit cards from the major card schemes.
d. We maintain physical, electronic, and procedural
safeguards in connection with the collection, storage, and disclosure of
personal customer information.
e. We take reasonable steps to help protect your personal
information in an effort to prevent the loss, misuse, an d unauthorized access,
disclosure alteration and destruction. It is your responsibility to protect your
user name and passwords to help prevent anyone accessing or abusing your
accounts and services. You should not use or reuse the same passwords you use
with other accounts as your password for our services.
f. It is important for you to protect against unauthorized
access to your password, and your computers, devices, and applications. Be sure
to sign off when you finish using a shared computer.
g. The information you provide to us is shared on our secure
servers. We have implemented secure appropriate physical, technical and
organizational measures designed to secure your information against accidental
loss and unauthorized access, u
se, alteration, or disclosure. In addition, we limit access
to personal data to those employees, agents, contractors, and other third
parties that have legitimate business need for such access.
Information collected from you will be stored for such period as required to
complete the transaction entered into with you or such period as mandated under
the applicable laws.
8) LINKS TO THIRD PARTY
may, from time to time contain links to and from other websites of third
parties. Please note that if you follow a link to any of these websites, such
websites will apply different terms to the collection and privacy of your
personal data, and we don’t accept any responsibility or liability for these
of every website you visit.
9) SOCIAL NETWORKS
Incorporates plug-ins and/or buttons for social networks, in order to allow
easy sharing on your favorite social networks. These plug-ins are programmed so
as not to set any cookies when assessing the page to safeguard the privacy of
users. Cookies may be set if you make voluntary use of plug-in are governed by
the respective privacy policies of the social networks.
10) SHARING OF PERSONAL
a. We do not share your personal data with third parties
without your prior consent other than:
third parties who work on our behalf provided such third parties adhere to the
data protection principles set out in the IT Act,2000 (21 Of 2000) and other
applicable legislation or enter into a written agreement with Us requiring that
the third party provide at least the same level of privacy protection as is
required by such principals;
comply with the laws or to respond to lawful requests and legal process;
protect the rights and property of Us, our agents, customers, and others
an emergency, including to protect the personal safety of any person; and
purpose of a business deal (or negotiation of a business deals) involving the
sale or transfer of all or a part of our business or assets (business deals may
include, for example, any merger, financing, acquisition, divestiture, or
bankruptcy transaction or proceedings).
If you are
under 18, or the age of majority in the jurisdiction on which you reside, you
may only use our website with the consent of your parent or legal guardian. In
any case, we will not be liable for any cause of action that arose due to
non-compliance with this section.
12) YOUR CONSENT
visiting our Platform or by providing your information, you consent to the
collection, use, storage, disclosure and otherwise processing of your
information (including sensitive personal information) on the platform in
information relating to other people, you represent that you have the authority
to do so and to permit us to use the information in accordance with this
You, while providing your personal information over the
Platform or any partner platforms or establishment, consent to us (including
our other corporate entities, affiliates, lending partners and other third
parties) to contact you through SMS, instant messaging apps, call and/or e-mail
13) YOUR RIGHTS
We take every reasonable step to ensure that your personal
information that we process is accurate and, where necessary, kept up to date,
and any of your personal information that we process that you inform us is
inaccurate (having regard to the purposes for which they are processed) is
erased or rectified. You may access, correct, and update your personal
information directly through the functionalities provided on the Platform. You
may delete certain non- mandatory information by logging into our website and
visiting Profile and Setting sections. You can also write to us at the contact
information provided below to assist you with these requests.
You have an option to withdraw your consent that you have
already provided by writing to us at the contact information provided below.
Please mention “For withdrawal of consent” in subject line of your
communication. We will verify such request before acting upon your request.
Please note however, that withdrawal of consent will not be retroactive and
and applicable laws. In the event you withdraw the consent given to us under
restrict provision of our services to you for which we consider that
information to be necessary.
14) CHANGES TO THIS POLICY
We may change this policy from time to time. If we make any
changes to this policy, we will change the “Last Updated” date above. You agree
that your continued use of our services after such changes have been published
to our services will constitute your acceptance of such revised policy.
a. Following subscription to the newsletter, your e-mail
address is used for our advertising purposes until you cancel newsletter again.
Cancellation is possible at any time. The following consent
has been expressly granted by you separately, or possibly in the course of an
ordering process: (I am accepting to receive newsletter from this website), you
may revoke your consent at any time with the future effect. If you no longer
want to receive the news letter, then Unsubscribe by clicking on unsubscribe
option given in the e-mail footer.
If you have any concern about Privacy or grievances with us,
please contact us with a thorough description and we will try to resolve the
issue for you
a Call Us
Balia, Near Balia Pump House ,
Balasore, Odisha ,IND 756056
G53/B,Arjangarh, New Delhi,
Delhi, IND 110047